Mobile App for Real-Time Food Ordering
The “Real-Time Food Ordering App Project” marks a major step in digital transformation for a fast-growing restaurant network in Chicago, USA. The client partnered with Vision Tact to conceptualize and develop a mobile-first food ordering platform designed to deliver speed, convenience, and real-time order tracking for customers across the city.
This solution empowers users to discover nearby restaurants, customize meals, place instant orders, and track delivery progress live — all through a sleek and intuitive mobile app. For the restaurant teams, it provides an integrated back-end dashboard to manage orders, menus, delivery agents, and analytics in real time.
By employing human-centered design principles and agile development practices, we ensured every stage—from wireframes to final implementation—was aligned with user needs and business goals.
- Services: Mobile App
- Client: EatAway
- Location: Chicago, USA
Project Requirement
The client previously relied on third-party food delivery platforms, which limited brand visibility and reduced profit margins due to high commissions. They sought to create an exclusive mobile application to serve direct customers while maintaining control over the full ordering and delivery process.
The primary goal was to create a real-time food ordering and delivery ecosystem — scalable, user-friendly, and optimized for fast performance and live updates.
Key objectives included:
Develop a branded mobile app for Android and iOS
Enable real-time order tracking with delivery partner mapping
Support secure in-app payments and promo codes
Provide restaurant-side management dashboards for menu and orders
Integrate live notifications for order status updates
Optimize app performance for high user traffic during peak hours
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Custom Mobile Application (iOS & Android)
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User Registration, Profile Management & Order History
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Restaurant Listing & Menu Management System
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Real-Time Order Tracking with GPS Integration
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Smart Cart, Add-ons, and Customization Options
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Secure Payment Gateway Integration (Stripe, PayPal, Apple Pay)
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Push Notifications for Order Updates & Promotions
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Delivery Partner Mobile Module with Route Optimization
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Admin Dashboard for Restaurant & Delivery Management
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Cloud-Based Hosting with Real-Time Sync and Reporting
Solution & Result
Real-time food ordering ecosystem combining advanced technology and user-centric design. The system’s dual-interface architecture allows restaurants to manage orders efficiently while giving customers complete transparency from order placement to delivery.
By leveraging GPS tracking, live notifications, and AI-based recommendations, the app enhances customer experience and builds brand loyalty.
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70% increase in direct online orders within the first 3 months
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Average delivery time reduced by 35% through route optimization
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45% improvement in customer retention with in-app loyalty features
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50% reduction in third-party platform dependency
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Enhanced operational efficiency through real-time restaurant dashboards
The UrbanEats Mobile App now stands as a flagship product for the client’s digital strategy — empowering them with direct customer engagement, operational control, and data-driven growth in Chicago’s competitive food delivery market.
By blending design creativity with technical excellence, we transformed the client’s vision into a fully functional mobile experience that continues to drive measurable business results.
